Give your callers a better, more personalized experience
KEY BENEFITS
Improve your customers' experience while on hold with upbeat or seasonally-appropriate music instead of dead air or beeps.
Upload your own music, select from a standard menu, or work with our audio production store, to create customized music tracks that fit your needs perfectly.
Retain more callers with Music On Hold.
Select music, news, or promotions based on a variety of criteria including the geographic location of the incoming call.
Periodically break into the music to deliver news or assure callers you are moving as quickly as possible to find the right resource to take their call.
Give callers an opportunity to leave a callback number or record a voicemail after a set period of time.
Set rules for music and news by ring group, department, or extension.