Auto Attendant Configuration
Create customer call experiences through multiple menus
KEY BENEFITS
- Create custom, automated call experiences using multiple menus based on rules you set.
- Shorten the time required for a caller to get their needs resolved or their questions answered with intelligent tools and advanced call routing capabilities.
- Enhance your business continuity and work-from-home programs by leveraging auto attendant capabilities to direct or redirect resources that keep employees connected.
- Customize your caller experience with flexible menu options you define and self-direct without requiring any manual operator or receptionist.
- Automate call handling and convey a professional public image for your business.
- Connect your callers to the right resource quickly and efficiently.
- Play different menus for business, holiday or special event hours.
Professionally greet and route callers.
- An auto attendant is a type of virtual receptionist that handles call routing for your company’s phone lines.
- Create a simple, yet powerful company greeting to enhance your business image and leave a lasting impression.
- Make it easy for callers to reach the right department or staff member — with the Extensions feature of your Auto Attendant.
- Give callers the added convenience of connecting with the right employee even if they don’t their extension.
Related Resources
Auto Attendant
Hunt Groups
Music on Hold
