In Towne Self-Storage, led by Cathy McNally, Director of Storage Operations, transitioned their entire organization to Metronet for both internet and phone services. The decision was driven by the superior quality of Metronet's offerings compared to their previous provider.
Cathy discovered Metronet at a company event through a sales representative. Impressed by the potential benefits, she opted to bring Metronet's services to In Towne Self-Storage, combining both internet and voice solutions for simplicity and efficiency.
Having both internet and phone services from a single provider streamlined operations significantly. Metronet's support team provided prompt and effective assistance, resolving initial challenges with multi-tenant setup, and ensuring smooth implementation.
A key advantage for Cathy was the web portal, allowing her to forward calls to her cell and adjust settings from home if she forgot to do so at the office. This feature provided added convenience and flexibility.
Metronet has proven to be an excellent choice for In Towne Self-Storage. The organization now enjoys reliable and seamless internet and phone services, making daily operations effortless. As Cathy McNally states, "It works, no problems, and I don't have to think about it!"
This partnership highlights the importance of dependable and responsive communication services in maintaining operational efficiency and customer satisfaction
In Towne Self-Storage is a proud member of the Batavia Enterprises family of companies, a 65-year-old family-owned company operating in the Fox River Valley. Their team is the key to quality, and they take their job of safeguarding your belongings seriously and focus on exceeding expectations every step of the storage experience. To learn more please visit www.intownestorage.com