The Hidden Costs of Unreliable Internet

The Hidden Costs of Unreliable InternetWhen the internet goes down, the damage extends far beyond a temporary inconvenience.

When the internet goes down, the damage extends far beyond a temporary inconvenience. Even short interruptions can have cascading effects on revenue, productivity, and customer trust.

Lost Revenue

For e-commerce platforms, point-of-sale systems, and online service providers, downtime means one thing: lost income. According to Gartner, the average cost of IT downtime is $5,600 per minute, which can quickly snowball to hundreds of thousands of dollars for larger businesses. During peak sales periods, like holiday seasons, an outage could lead to devastating revenue losses.

Productivity Losses

Slow or unreliable connections don’t just frustrate employees—they stall business operations. Employees lose time waiting for systems to load or regain functionality. Forbes estimates that workers lose nearly 38 hours a year, or almost an entire workweek, due to unreliable internet. Missed deadlines, delayed projects, and overall inefficiency often result.

Customer Dissatisfaction

In the age of instant gratification, customers expect seamless and fast service. Unreliable internet can lead to failed transactions, delayed responses, and poor experiences that drive customers to competitors. Studies show that online shoppers abandon carts after a single negative experience, and customer loyalty is hard to win back once trust is broken.

Take Control of Your Connectivity

The cost of unreliable internet is too high to ignore. If your business has experienced outages or slow speeds, it’s time to take action.

Evaluate the true cost of your internet downtime.
Identify the right internet solution for your business needs.
Implement redundancy measures to safeguard your operations.

Want to dive deeper into how unreliable internet impacts your business and what you can do to mitigate the risks? Download our whitepaper, "The Cost of Unreliable Internet: How Connectivity Impacts Your Bottom Line." This in-depth resource offers a comprehensive breakdown of downtime costs and practical tips for ensuring your business stays connected, productive, and competitive. Download here.

Check out our resource library for additional insights and solutions to help drive your business performance. LEARN MORE

Check Availability

To check if service is available in your area, enter your BUSINESS address in the “Enter Your Address” field to the right. For best results, select from the addresses that appear when entering your location information.